1. Introduction

Welcome to “Lekharur Travels,” operating the website “www.driveast.com” and the mobile app “DRIVEAST.” We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and mobile app. By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our services:

a. Personal Information:
– Name
– Contact Information (email address, phone number)
– Billing and Payment Information
– Identification Information (e.g., government-issued ID for certain services)

b. Usage Information:
– IP address
– Device Information (type, model, operating system)
– Browser type and version
– Pages visited, features used, and interactions with our website or mobile app

c. Location Information:
– We may collect your location information with your consent, primarily for the purpose of providing travel-related services.

3. How We Use Your Information

We use your information for the following purposes:

a. Providing Services:
– To facilitate your bookings for car rentals, package tours, flights, trains, and bus tickets.
– To process payments and send booking confirmations.
– To communicate with you regarding your bookings and inquiries.

b. Personalization:
– To customize your experience on our website and app.
– To recommend travel options based on your preferences and past bookings.

c. Marketing and Communication:
– To send promotional offers, updates, and newsletters if you have opted in.
– To respond to your inquiries and provide customer support.

d. Analytics and Improvements:
– To analyze user behavior and trends to enhance our services.
– To monitor and improve the security and performance of our website and app.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We may share your information with trusted third parties, including travel service providers, payment processors, and marketing partners, only as necessary to provide our services and with your consent.

6. Your Choices

You have the right to access, correct, or delete your personal information. You can also manage your communication preferences by unsubscribing from marketing emails.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or store information from children under this age.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will apply to all data collected after the effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:  info@driveast.com