Thank you for choosing “Lekharur Travels” and using our services through “www.driveast.com” and the mobile app “DRIVEAST”. Please read this Payment & Refund Policy carefully before making any payments. By using our services and making payments, you agree to comply with the terms outlined below.
1. Advance Payments Only
We provide our services exclusively to customers who have made advance payments. Your booking will be confirmed and services will be rendered only upon receipt of the full payment.
2. Payment Methods
We do not accept cash payments. Customers are requested to make payments using the following methods:
– UPI (Unified Payments Interface)
– Payment Gateway (Online payment methods)
– Account Deposit (Bank transfers)
3. Refund Policy
Please be aware that we do not have a standard refund policy. All payments made for our services are generally non-refundable. However, exceptions may apply in rare circumstances as outlined below.
4. Exceptional Refunds
In exceptional cases, refunds may be considered if required by applicable law or regulations. However, it is important to note that if “Lekharur Travels” has incurred any expenses towards third parties to complete or render the service for which the customer made the payment, those expenses cannot be refunded under any circumstances. Refunds will be evaluated on an individual basis, and they will be processed in compliance with the relevant legal requirements.
5. GST Compliance
All payments made to “Lekharur Travels” through “www.driveast.com” and the mobile app “DRIVEAST” are received in accordance with Indian Goods and Services Tax (GST) rules. Refunds, if applicable, will not be processed without proper invoices or payment receipts as proof of the transaction.
6. Third-Party Payment Services
We are not responsible for any payment-related issues that may arise with third-party services, such as payment gateways or banks. Any disputes or problems related to payments made through third-party services should be addressed directly with the respective service providers.
7. Contact Us
If you have any questions or concerns regarding our Payment & Refund Policy, please contact us at: firstname.lastname@example.org
8. Changes to Payment & Refund Policy
We reserve the right to modify or update this Payment & Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all future transactions.